| This section of FAQ's
is put together to assist you in typically asked questions that
you might have in ordering products from Pre-Fit Door. Should
you have additional questions, please go the "Contact Us"
section of our web site. |
|
Q.
A.
|
What is the difference between
a frame and a jamb?
A frame is used to hang an exterior door with weather stripping
while a jamb is used for interior doors. |
Q.
A. |
What should a rough opening
be for a new door with frame or a jamb?
Your rough opening should be 2 inches higher and wider than
the door size for a jamb (interior), and 3 inches higher and
2 inches wider for a frame (exterior). |
Q.
A. |
Can you match the hinges on
my old doors so the jambs do not have to be replaced?
Yes, you need to bring in your old doors to be measured and
Pre-Fit door can drill and mortise new doors to match your current
doors. |
Q.
A. |
Does Pre-Fit Door make custom
doors?
No, but we can modify existing doors to fit your application.
We can also order custom made doors to meet your requirements.
|
Q.
A. |
Can you re-key door locks so
I only have one key for the entire house?
Yes, we also can master key for business and apartment buildings.
|
Q.
A. |
How do you determine the swing
of the door?
When you are in the room and you open the door toward you, which
side is the door knob? If the knob is on the left then it is
a left hand swing. If the knob is on the right then it is a
right hand swing. |
|
Q.
A.
|
What information do I need
to know before I order a door?
Before you order a door you should know the following:
1. If the door will be used for an exterior or interior
application.
2. Wall thickness.
3. Rough opening for the jamb or the frame.
4. Swing of the door. |
Q.
A. |
Do you have a showroom that
we can look at the different styles of doors, trim and hardware?
Yes, at both locations, Flint or Grand Rapids. You can also
preview our products and order catalogs from our web site. |
Q.
A. |
I
am planning on building a house, do you have someone who can
come and measure for the correct door size and swing, and determine
how much mouldings would be required for my house?
Pre-Fit has sales people at both locations that would be happy
to come and do a take-off (measure) for doors, mouldings, windows
and stair parts and supply you with a quote. |
Q.
A. |
Does Pre-Fit Door install interior
or exterior doors?
No, but we can arrange to have the work done for you by a qualified
installer. |
Q.
A. |
What is the difference between
the doors supplied by Pre-Fit door and the doors supplied the
big retail chains?
Quality is the first difference, the interior doors by Pre-Fit
door have thicker styles and rails, and are made of real wood
not particle boards which hold the screws better. Our exterior
doors are better designed with R-15 thermal rating, thermal
break, reinforced hinge and lock set and we use better quality
sill and weather stripping. All of our exterior doors have
a metal edge which will not warp and comes with a 20-year transferable
warranty. We also have a larger selection to choose from and
the ability to modify doors for special rough openings. Pre-Fit
Door hangs all of our doors on frames and jambs at our locations,
unlike the big chains. |
Q.
A. |
How long does it take for the
doors I order to be complete and ready to ship?
Normal lead-time is two to three days depending on workloads.
But we can work with you if you get into a "rush situation".
Special orders do take longer since we have to wait for the
doors to arrive from the manufacturer. |
|
Q.
A.
|
Do you provide delivery?
Yes, we provide delivery at no charge to our local area. |
